Privacy Policy
This Privacy Policy explains how Grade 4 PEP collects, uses, stores, and protects information shared by parents and guardians using the platform.
Last updated: April 2026
Grade 4 PEP is designed for use by parents or guardians supporting children with Grade 4 learning and exam preparation. Accounts should be created by an adult on behalf of a child.
By using this platform, you confirm that you are a parent, guardian, or other authorized adult responsible for the child connected to the account.
- Parent or guardian name
- Student name
- Email address
- WhatsApp or phone number, if provided
- Plan and subscription details
- Payment reference information submitted for verification
- Learning activity, access, and account-related usage information
- To create and manage accounts
- To provide access to Grade 4 PEP resources and features
- To verify payments and activate subscriptions
- To communicate important account or support information
- To improve the learning experience and platform operations
- To maintain safety, security, and service reliability
Because this platform supports children, we expect all student-related information to be submitted by a parent or guardian. We do not intend for children to create accounts for themselves.
Student information is used only for educational access, account setup, support, subscription management, and related platform functions.
When you submit payment details, we may collect plan information, amount, payment reference, and any note you provide for verification.
Banking information is shared through the payment process or support channels and is used only to confirm and process access requests.
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. No website or online service can promise absolute security, but we aim to use appropriate safeguards for the information we store.
Access to account and payment-related information is limited to what is needed to operate, support, and manage the service.
We keep personal information only for as long as it is reasonably needed for account administration, support, payment verification, subscription management, record-keeping, and legitimate business or legal purposes.
When information is no longer reasonably required, we aim to remove or limit it according to our operational needs and legal obligations.
You may contact us to:
- Request help with correcting account details
- Ask questions about how information is used
- Request account-related support
If you have questions about this Privacy Policy or your account, please contact us by WhatsApp.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.